1. Acceptance of Terms
By accessing and using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Orders and Payments
- Currency: All orders are paid in U.S. Dollars only.
- Order Acceptance: We reserve the right to cancel orders.
- Shipping: Approved orders are accepted and shipped within the United States.
- Refunds: No refunds except for non-receipt of orders.
- Exchanges: Prompt exchanges for defective items.
3. Shipping and Delivery
- U.S. Orders: Orders received online are mailed within 1-2 days of receipt.
- Business Name on Statements: “Lily's Baskets Llc” will appear on your credit card statement.
4. International Orders
- Non-U.S. Orders: No refund on orders mailed outside the United States.
- Customized Products: International orders are personalized and cannot be resold.
- Responsibility: We are not liable for lost shipments, tariffs, or customs restrictions.
5. Electronic Orders
- Software Compatibility: Ensure required software is installed on your device.
- No Refunds: No refunds for non-software compliance or corrupted files.
6. Contact Us
If you have any questions or concerns, please reach out to us at hello@lilysbaskets.com.